1. GENERAL
1.1 All capitalized terms not defined herein shall have such meanings as have been assigned to them respectively in the Terms. The rules of interpretation contained in the Terms shall also apply to this Privacy Policy. This Privacy Policy is at all times required to be read along with the Terms.
1.2 Posh Pitara is committed to the protection of personal information provided by Users to Posh Pitara on its website www.poshpitara.com ("Website") . Users agree that use of Website implies consent to the collection, retention and use of User's personal information in accordance with the terms of this Privacy Policy (“Privacy Policy”).
1.3 Posh Pitara takes the privacy of Users seriously. Posh Pitara is committed to safeguarding the privacy of Users while providing Services in a personalized and valuable manner.
1.4 No User information is rented or sold by Posh Pitara to any third party. When a User uses the Services, Users’ IP address and other personal information may automatically get stored. A high standard of security is maintained by Posh Pitara for Users. However, the transmission of information via the internet and web networks is not completely secure. While Posh Pitara does its best to protect Users’ information, particularly with respect to protection of Users’ personal data, Poshpitara cannot ensure the security of Users’ data transmitted via the internet, web network or any other networks.
1.5 Access to Services is conditional upon User’s approval of this Privacy Policy which should be read together with the terms and conditions of use (“Terms”). Users acknowledge that this Privacy Policy, together with our Terms, forms a legally binding agreement of Posh Pitara with Users in relation to use of the Services (“Agreement”).
2. INFORMATION COLLECTED
2.1 Traffic Data Collected In order to provide Services, Posh Pitara automatically tracks and collects the following categories of information when a User uses the Services:
(a) IP addresses;
(b) Domain servers; and
(c) Other information associated with the interaction of User's device and the Services (collectively "Traffic Data”)
2.2 Personal Information Collected In order to provide Services, Posh Pitara may require the User to provide certain information that personally identifies such User ("Personal Information").Personal Information includes the following categories of information:(a) Contact data (such as name, e-mail address, phone number and any extra contact details); and(b) Demographic data (such as time zone, postal address and location details).If a User communicates with Posh Pitara by, for example, e-mail or letter, any information provided in such communication may be retained by Posh Pitara.
2.3 Information Collected from third parties
(a) Information obtained from other sources
Posh Pitara may receive information about the User from other online sources. Posh Pitara may add it to its account information system and treat it in accordance with the Privacy Policy. Posh Pitara may obtain updated contact information(s) from third parties in order to correct its records and fulfil the Services or to communicate with the User.
(b) Information obtained from third party websites If the User link, connect or login to its Posh Pitara account with third-party services they may send Posh Pitara information such as User’s registered e-mail id and public profile information.
(c) Demographic and other information Posh Pitara may reference other sources of demographic and other information to provide the User with more targeted communications and promotions. Posh Pitara use various third-party analytics service providers, among others, to track the User behaviour on our Website. They are used to support display advertising towards helping Posh Pitara gain understanding of the Users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that the User may have shared with Posh Pitara.
(d) Transactional and Billing Information When the User makes any transaction on the Website, Posh Pitara’s payment gateway provider may collect the User’s personal information such as address or billing information, including credit/debit card number and expiration date etc. This information is stored by the payment gateway partner and such payment gateway partners are not controlled by Posh Pitara. The User visit such payment gateways at its own risk. Posh Pitara encourage the User to familiarize itself with the privacy statements provided by such payment gateways prior to providing them with information or entering into any transactions with them. Posh Pitara do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do it endorse them.
Posh Pitara may receive financial or transactional information (for e.g., transaction ID, order ID etc.) from third party vendors in case of payments, for reconciliation and validation of transactions and also for the purpose of resolutions of complaints (in case of failed transactions and refunds).
3. DISCLOSURE OF PERSONAL INFORMATION
3.1 Posh Pitara does not disclose User’s Personal Information to any third parties other than to Posh Pitara’s officers, employees, agents, consultants and affiliates.
3.2 Posh Pitara uses its best efforts to use Users’ information in aggregate form (so that no individual user is identified) for the following purposes:
(a) To build up marketing profiles;
(b) To aid strategic development, data collection and business analytics;
(c) To manage relationship with advertisers and partners;
(d) To audit usage of Services; and/or
(e) To enhance User’s experience in relation to provision of Services (“collectively, “Permitted Use”).3.3 Posh Pitara reserves the right to disclose Personal Information if required to do so by law or if Posh Pitara believes that it is necessary to do so to protect and defend the rights, property and/or personal safety of Posh Pitara, the Services, or other Users.
4. CONFIDENTIALITY AND SECURITY
Except as otherwise provided in this Privacy Policy, Posh Pitara will keep all Personal Information private and will not share it with third parties, unless Posh Pitara believes in good faith that disclosure of such Personal Information or any other information Posh Pitara collects about Users is necessary for Permitted Use or to:
(a) Comply with a court order or other legal process;
(b) Protect the rights, property or safety of PoshPpitara or another party;
(c) Enforce the Agreement, including Terms; and/or
(d) Respond to claims in relation to violation of rights of third-parties by Posh Pitara.
5. SECURITY
5.1 The security of Users’ Personal Information is important to Posh Pitara. Posh Pitara follows generally accepted industry standards to protect the Personal Information submitted to Posh Pitara, both during transmission and once Posh Pitara receives it.
5.2 Although Posh Pitara makes best possible efforts to store Personal Information in a secure operating environment that is not open to the public, Users should understand that there is no such thing as complete security, and Posh Pitara does not guarantee that there will be no unintended disclosures of Personal Information. If Posh Pitara becomes aware that certain Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, Posh Pitaraa will use reasonable efforts to notify the concerned User of the nature and extent of such disclosure (to the extent Posh Pitara is aware of that information) as soon as reasonably possible and as permitted by law.
6. UPDATES AND CHANGES TO PRIVACY POLICY
Posh Pitara reserves the right, at any time, to add to, change, update, or modify this Privacy Policy. Users are requested to review this Privacy Policy frequently. If any change has been incorporated in this Privacy Policy by Posh Pitara, then Posh Pitara will post such changes on this page. In all cases, use of information Posh Pitara collects is subject to the Privacy Policy in effect at the time such information is collected by Posh Pitara.
7. USERS’ RIGHTS
7.1. Users have a right to correct any errors in such User’s Personal Information available with Posh Pitara. A User may request Posh Pitara in writing that Posh Pitara ceases to use such User’s Personal Information. Posh Pitara may stop providing Services to such a User, if so required.
7.2. For withdrawing its consent at any time with Posh Pitara, the User may choose to do so by sending Posh Pitara an e-mail. Posh Pitara shall review such request and may ask the User to verify its identity. Post verification Posh Pitara will withdraw the consent for which request was made by the User and stop any further processing of its Personal Information
8. COMPLAINTS
7.1. Users have a right to correct any errors in such User’s Personal Information available with Posh Pitara. A User may request Posh Pitara in writing that Posh Pitara ceases to use such User’s Personal Information. Posh Pitara may stop providing Services to such a User, if so required.
7.2. For withdrawing its consent at any time with Posh Pitara, the User may choose to do so by sending Posh Pitara an e-mail. Posh Pitara shall review such request and may ask the User to verify its identity. Post verification Posh Pitara will withdraw the consent for which request was made by the User and stop any further processing of its Personal Information
9. RESTRICTION OF LIABILITY
9.1 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the Services provided by Posh Pitara, including provision of Website.
9.2 Any reference on the Website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Posh Pitara.
9.3 Services provided by Posh Pitara only include provision of an online platform for facilitating buying and selling of décor items, unless otherwise has expressly been provided in the Terms.
10. SUPPORT
10.1 If the User require any information or clarification regarding the use of its Personal Information or this Privacy Policy or grievances with respect to use of its Personal Information, please email Posh Pitara at Hello@poshpitara.comThe User can also write to:Registered office address- Flat no.2, Gulab Vihar Apartment, Sector 9, Rohini, New Delhi-110085.